Track your order

At HouseholdHygiene.shop, we understand how exciting it is to receive your order, and we want to make sure you can easily track your package every step of the way. This page provides you with all the information you need to track your order from shipment to delivery.

How to Track Your Order

Once your order is shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the status of your package and view its journey as it makes its way to you.

Steps to Track Your Order:

1. Check Your Email:

   • After your order has shipped, you will receive a Shipment Confirmation Email.
   • This email will include your tracking number and the name of the carrier (e.g., USPS, FedEx, DHL, etc.).

2. Visit the Carrier’s Website:

   • Click the link to the carrier’s tracking page provided in the email, or visit the carrier’s website directly.
     • For example:
       • USPS: https://www.usps.com
       • FedEx: https://www.fedex.com
       • DHL: https://www.dhl.com
   • Enter your tracking number into the tracking field to get real-time updates on your package’s location and estimated delivery date.

3. Track Through Your Account:

   • If you have an account with us, you can also log in to HouseholdHygiene.shop and visit the Order History section of your account to view tracking details for all of your orders.
   • Click on the specific order you want to track, and you’ll be able to see the current shipping status and the tracking number.

Tracking Issues or Delays

Sometimes, shipments may experience delays or issues in transit. Here’s what to do if you encounter problems while tracking your order:

• No Updates: If your tracking number shows no updates after 24 hours of being issued, it may take some time for the tracking information to be updated by the carrier. Please check again after a few hours.
• Delayed Package: If your package is delayed, we recommend checking the carrier’s website for any alerts or notices that might explain the delay (e.g., weather, holidays, or carrier issues).
• Lost or Stolen Package: If the tracking shows that your package has been delivered, but you haven’t received it, please check around your property for any hidden or safe drop-off locations (such as with neighbors or at your local post office). If you still can't locate it, please contact us immediately at support@householdhygiene.shop, and we will help investigate the issue.

Need Help with Tracking?

If you have any questions or need assistance tracking your order, please don’t hesitate to contact our customer support team. We’re here to help!

• Email: support@householdhygiene.shop

We will do our best to assist you in locating your package and resolving any issues you may encounter.