Payment Policy

At HouseholdHygiene.shop, we are committed to providing a convenient and secure shopping experience. Below is our payment policy, which will help you understand the payment process and guide you in choosing the most suitable payment method.

1. Accepted Payment Methods

We offer multiple payment methods to ensure you can choose the most convenient way to complete your purchase. Accepted payment methods include:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, Discover, etc.
  • Debit Cards: Debit card payments are also accepted.
  • PayPal: You can choose to pay using your PayPal account, offering a fast and secure payment experience.
  • Other Payment Methods: Depending on your location or special promotions, we may also offer other payment options, such as Apple Pay or Google Pay.

2. Payment Security

We take your payment security very seriously. All payments made through HouseholdHygiene.shop are processed using SSL encryption technology (Secure Socket Layer), ensuring that your payment information is protected during transmission.

  • Encrypted Payments: All transactions are processed through secure payment gateways, ensuring that your credit card and personal information are always protected.
  • Data Protection: We do not store your credit card or sensitive payment information, ensuring your data remains safe.

3. Total Order Amount

During checkout, you will be able to review your order's total amount, which includes the product price, applicable taxes, shipping fees, and any discounts. You can confirm the total amount before finalizing your payment.

  • Product Price: This shows the total price for the items you have selected.
  • Shipping Fees: Shipping costs will be calculated based on your shipping address, chosen shipping method, and the weight of your order. You can view the shipping details at checkout.
  • Taxes: Depending on your region, sales tax or VAT may apply. The exact tax amount will be displayed during checkout.

4. Order Processing and Payment Confirmation

Once you complete your payment and submit your order, we will immediately process it. Please note:

  • Order Confirmation: After a successful payment, you will receive an Order Confirmation Email containing your order number and related order details.
  • Successful Payment: If your payment is successful, your order will move to the processing stage. If the payment fails, you will be notified, and you can attempt payment again.

5. Payment Failure or Decline

In some cases, payments may be declined by the bank or payment processing platform. If this happens, you can try the following:

  • Check Payment Information: Make sure the payment details (e.g., credit card number, expiry date, etc.) are correct.
  • Use Another Payment Method: If one payment method fails, you can try selecting another payment option, such as PayPal or another credit card.
  • Contact Your Bank or Payment Provider: If the issue persists, we recommend reaching out to your bank or payment provider to check if there are any payment restrictions.

6. Refund Policy

If you are not satisfied with your order or need to return an item, refunds will be processed through your original payment method. For more details on the refund process, please refer to our Return & Refund Policy.

  • Refund Timeframe: Refunds are usually processed within 7-10 business days, although the exact time may vary depending on your payment method or bank processing times.

7. Currency Exchange and International Payments

If you are shopping internationally on HouseholdHygiene.shop, currency exchange rates will be determined by your payment provider or bank based on the current exchange rate.

  • Exchange Rate Fluctuations: Due to fluctuations in exchange rates, the amount you pay may differ from the price shown on our website. The final amount charged will be based on the exchange rate at the time of your payment.
  • Additional Fees: Some banks or payment providers may charge international transaction fees, and these fees will be determined by your bank or payment provider.

8. Payment Issues or Dispute Resolution

If you encounter any issues with payment or have any questions regarding your payment, please contact our customer service team. We will be happy to assist you in resolving any issues.

  • Contact Us: If you have payment-related issues or need further assistance, please reach out to us via:
    • Email: support@householdhygiene.shop