At HouseholdHygiene.shop, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy & Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or engage with our services.

1. Information We Collect

We collect various types of information to provide you with a smooth and personalized shopping experience. This includes:

Personal Information: When you create an account, place an order, or contact our customer service team, we may collect your name, email address, phone number, shipping address, and payment details.
Payment Information: We use secure third-party payment processors (such as PayPal or credit card gateways) to handle transactions. We do not store your credit card or financial information on our servers.
Non-Personal Information: We may collect non-personal data related to your interaction with our website, such as browsing history, IP address, device type, and browser information. This helps us improve our website and optimize your experience.

2. How We Use Your Information

We use the information we collect in the following ways:

To Process Orders: Your personal and payment information is used to complete and process your orders, including shipping and billing.
To Improve Customer Experience: We may use your information to personalize your shopping experience, such as providing product recommendations based on your preferences and order history.
For Customer Support: Your contact information may be used to communicate with you regarding order status, shipping updates, promotions, or to respond to your inquiries.
Marketing and Promotions: With your consent, we may send you marketing communications such as newsletters, promotional offers, and special discounts. You can opt out of these communications at any time.
To Improve Our Website: We may analyze data to enhance website functionality, user experience, and overall site performance.

3. How We Protect Your Information

We take your privacy seriously and implement various security measures to safeguard your personal information:

Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted through our website (such as credit card details).
Data Storage: Your data is stored on secure servers protected by advanced security systems, and access is limited to authorized personnel only.
Third-Party Payment Processors: We partner with trusted third-party payment processors who comply with security standards (such as PCI-DSS) to protect your payment information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Third-Party Service Providers: We may share your data with trusted third-party partners who help us process orders, handle payments, provide customer service, or deliver marketing campaigns. These third parties are obligated to protect your information and use it only for the specific services they provide.
Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas or legal investigations, or to protect the rights, property, and safety of HouseholdHygiene.shop, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if this happens.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and personalize content.

Cookie Consent: By using our website, you consent to the use of cookies. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of our site.
Analytics: We use third-party analytics services, such as Google Analytics, to collect information about how visitors use our site. This data helps us improve our website and marketing strategies.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you, and we will provide it upon request.
Correction: If any of your personal information is incorrect or outdated, you can update it by logging into your account or contacting us.
Deletion: You can request that we delete your personal data, except when we are required to retain it for legal or business purposes.
Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can opt out by clicking the “unsubscribe” link in any of our promotional emails or contacting us directly.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy & Policy at any time. If we make any significant changes, we will notify you via email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about our privacy practices or would like to exercise your rights, please contact us:

Email: support@householdhygiene.shop

Privacy & Policy